Customer Testimonials

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DealerRater Oct 5, 2021

I keep cars 10/15 years 200k+, do a ton of research before purchase. I also research the dealers. Westshore Mazda in Tampa was the down the block. They acted like they were doing me a favor (Take it or leave it) NOT CHARLIE EPTING JR at Wesley Chapel Mazda. He took the time to work with me. It was a seamless/ painless process. No bait and switch like other Mazda dealers near Tampa. CHARLIE is a gentlemen and a well informed salesmen. He listened to my needs, not the typical salesmen. The CX is a class leader. Nissan Rogue dreaded CVT ...

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DealerRater Sep 26, 2021

Charlie was accommodating, kind, and patient during our car selection and purchase process. All the electronic systems and features were explained in detail, which other car dealers we visited lacked. Charlie and the team went the extra mile by getting the car ready for us first thing in the morning. We are pleased with our purchase. Thank you, Charlie, for making this process a memorable one!

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DealerRater Sep 20, 2021

Charlie is the absolute best! He makes the process as easy as possible, and is just a great guy. This is the 2nd car I've purchased from him, and it certainly won't be the last!

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DealerRater Sep 13, 2021

The salesmen fought to get me the deal I wanted and to secure my business. There was a point at which I thought that I wasnt going to be able to afford a new car, but Charlie and his team stuck their necks out to get me a manageable payment plan.

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DealerRater Aug 15, 2021

I met Salesman Charlie E 4 years ago & he's a stand up guy and American. He knows his cars. So I told him one day when I was ready I would definitely come see him at Mazda Wesley Chapel. Well today was that day!! Everything was smooth, he's not a pushy salesman & the dealership is nicely renovated & has coffee, phone charging stations and Wifi with comfortable seating. Amanda in finance was spectacular as well!! I was very comfortable through the whole process, which says a lot.

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DealerRater Aug 9, 2021

Charlie was very kind, patient, and upfront with my family. He treated us with integrity and made our buying experience a very memorable and personable one. We didn’t feel rushed and he took his time explaining the car to us. He answered our questions and made sure we felt comfortable with the decision we made.

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DealerRater Aug 2, 2021

Our online search led us to this dealer. We were looking to purchase a car for my teenage son, his first car. Upon entering, we were warmly greeted by Charlie. Previously, we shopped two other local car dealers and did not receive the same welcome whatsoever. Charlie took the time to show my son how use all the electronics such as the radio, Bluetooth, etc… The car looks like new condition as well. Charlie is an excellent salesman, knowledgeable and treated us like family. I am thankful that we ended up at this dealership and for having Charlie! He made ...

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DealerRater Jul 31, 2021

Charlie is excellent and probably the reason my daughter decided to buy the car. Larry, Amanda were excellent. Robert made the deal. Pleasant experience indeed.

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DealerRater Jul 19, 2021

Charlie was beyond knowledgeable and pleasant to work with. He listened to what we wanted and needed and never pushed. This was by far the best experience we have ever had buying a car!

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DealerRater Jul 17, 2021

this place is amazing, the service here is amazing and charlie is the man, he is very kind and caring for me and my family when getting a car, i recommended this place 100%

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DealerRater Jul 16, 2021

It was and still an amazing Job they do in this Mazda dealership from the salesperson to accounting to service department to management. I was amazed of how they go up and beyond to satisfy your needs. They really feel like they are your family.

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DealerRater Jul 9, 2021

Excellent experience. Charlie Epting Jr. listened to our needs and delivered! We are so very happy we took the time to visit the Wesley Chapel Mazda. Thank you Charlie and Team!

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DealerRater Jul 9, 2021

Great experience! Everything that was promised they delivered on. Charlie was so informative with car details. Drove it to Tennessee without any problems. Would buy there again.

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DealerRater Jul 8, 2021

Had a great experience with Charlie. He got me in the vehicle i wanted at a reasonable price. The dealership seems great as a whole!

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DealerRater Jun 29, 2021

Wow! What a great car shopping experience we had! Charlie Epting Jr. was one of the nicest people I have ever met. He did a phenomenal job of showing me all of the car's bells and whistles. Car shopping is not usually a good experience, but Charlie was so nice, knowledgeable, helpful and I can't say enough nice things about him! Stop by Mazda in Wesley Chapel and ask for him, he is amazing!

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DealerRater Jun 27, 2021

Charlie was great! He was super efficient and had answers to all the questions. Super pleasant to work with and we wouldn't want any other salesman

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DealerRater Jun 25, 2021

Wonderful experience. They kept me informed on the status of the vehicle through delivery. They even delivered the vehicle to my home. Charlie went over all the features and even setup some of them up for us.

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DealerRater Jun 20, 2021

I always dread car shopping, but Charlie made my shopping experience a pleasure. He was incredibly helpful, as was Shawn, in helping me get everything I wanted in a vehicle, while maintaining my desired budget. Will definitely be recommending them in the future.

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DealerRater Jun 14, 2021

It was a pleasure purchasing my vehicle from Mazda of Wesley Chapel, it was smooth from beginning to end. I will do future business with this dealership!

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DealerRater Jun 10, 2021

Even though my time was short, Charlie ensured that he had my back from the moment we spoke on the phone and he proved correct. He is reliable, and a man of his word. We negotiated to a good price, and I am overall happy with my car buying experience with him.

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DealerRater Jun 8, 2021

Charlie was awesome in every sense. Easy to work with and got me the best deal possible. Charlie treated me kindness and respect throughout the whole process. I want to buy another car just to work with Charlie again. A++

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DealerRater Jun 3, 2021

Had the pleasure of working with both Jay Lack and Michael Scheu at Hyundai of Wesley Chapel. Both were great and informative helping us through every step to getting us into the perfect vehicle. Could not be happier.

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DealerRater May 25, 2021

Wanted to surprise my wife and also get a fair deal on a cx9 with a trade-in. The sales and finance office negotiated with me over email and we struck a deal that was stress free. They accomodated all of my requests and delivered the car the same day.

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DealerRater May 24, 2021

It was a pleasure to work with Charlie. Not only did he do a wonderful job showing me the car but was extremely transparent with me which I appreciate so much.

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DealerRater May 10, 2021

Charlie, thank you and everyone for making our purchases so easy. This is one of the three Mazda's we have purchased from Wesley Chapel and we recommend Wesley often. We are glad to drive two hours to pick up our cars.

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DealerRater May 9, 2021

This is the second car I have bought from Charlie Epting while getting an oil change at Wesley Chapel Mazda! He is the best and authentically knowledgeable person I have ever dealt with when buying a car. I have bought 4 vehicles in total from this dealership and I know Charlie goes beyond for his customers. The whole staff there is great. I drive from Tampa to deal with Charlie because I know he will make it happen. Service Department is great as well. Dan is the best service manager I have dealt with since I had an Infiniti. Ask for ...

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DealerRater May 7, 2021

Once again Charlie Epting Jr did an EXCELLENT job in helping me get a great deal on my new car! He is a very nice guy who will work to get you the best deal ever. If you are looking for someone who will work on your behalf ...he's the guy! I urge you to contact him if you are buying car. Thanks again Charlie for making my car buying experience a pleasure!

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DealerRater May 6, 2021

Charlie was very helpful and thorough in showing me all the features of the car I was interested in, he was quick in getting us to a price that worked for both of us, and he made the entire car-buying process as effortless as possible. Then, Bradley in Financing made sure I left with an interest rate that I was happy with and answered all questions I had. Overall, I had a great experience buying from Mazda of Wesley Chapel.

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DealerRater May 1, 2021

Charlie went above and beyond for me! He made the process of getting a new car so easy and smooth! He explained everything about my car, made sure I didn't have any questions, and made all the paperwork quick and easy to understand! Most importantly, Charlie is an amazing person who treats everyone with respect and kindness. I'd highly recommend Charlie for all your Mazda needs at Wesley Chapel!

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DealerRater May 1, 2021

Staff was very friendly and attentive. Charlie was EXTREMELY knowledgeable about my vehicle and showing me the features. Pricing was straightforward, and they tried to guide me through the process as quickly as possible.

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DealerRater Apr 30, 2021

Charlie is undoubtly one of the best people to purchase a a vehicle with. Extremely friendly, charismatic and enjoys taking his time to help people.

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DealerRater Apr 26, 2021

Great friendly service, Charlie was very knowledgable about the vehicle and gave us a great overview of all the features. The dealer was great and easy to work with and gave us a great price on the vehicle.

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DealerRater Apr 13, 2021

Charlie was wonderful to work with and made the car buying process fast and super easy. Would go back to him a million times over!!

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DealerRater Apr 4, 2021

Charlie was extremely helpful and knowledgeable with the car we were planning on getting. He was very friendly and a great guy. We highly recommend asking for him when you look at getting a car. He’s able to help you figure out pricing and stay in budget. Thanks Charlie!

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DealerRater Mar 20, 2021

I truly enjoyed working with my sales person Charlie. He was very knowledgeable about the vehicle I was interested in and explained all the details of the vehicle with ease. Mazda Wesley Chapel made purchasing a new vehicle easy and convenient. I would highly recommend them.

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DealerRater Mar 20, 2021

Charlie knows every detail about my Mazda. He took the extra time to set all of my settings, teach me every in and out of the car, and make sure it was customized to fit me specifically. He did a wonderful job👍

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DealerRater Mar 18, 2021

Always a great experience at Wesley Chapel Mazda. Everyone we worked with at the dealership has been great and very knowledgeable, Charlie especially! “Q” also!

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DealerRater Mar 9, 2021

This dealership really negates the stereotype of car salesmen. This is my second vehicle I have gotten from Mazda and they have been nothing but spectacular. Larry did an amazing job making me feel like home and continue to help me get what I was looking for vehicle wise and financially. Definitely recommend Mazda Wesley Chapel to anyone who is looking for a vehicle.

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DealerRater Mar 5, 2021

Charlie did a great job of showing and explaining all the features of the vehicle. He went above and beyond helping us with follow up actions and making sure all promises were kept! Thanks Charlie!!!

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DealerRater Feb 14, 2021

This is the second Mazda I've purchased from Charlie here at Mazda of Wesley Chapel and he's always helpful, always kind, and helps out in whatever he can! Simply the best!

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DealerRater Feb 7, 2021

Great experience! I was treated great from the moment I found the car until I purchased it. I would recommend Mazda Wesley Chapel to anyone!

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DealerRater Feb 5, 2021

They were all very nice people and the whole process was simple and straight forward. My salesman was very helpful and helped me figure out everything I needed to know.

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DealerRater Feb 4, 2021

Charlie happily greeted me at the front door and immediately listed to what I had in mind for a new car. He helped me weigh all my options and helped guide me to the vehicle that best suited me. He explained every feature the vehicle had to offer. I left feeling like I knew everything about my new car! It was genuinely a very pleasant experience! 10 out of 10 would recommend to a friend ;)!

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DealerRater Jan 24, 2021

Charlie Epting is friendly and knowledgeable. I was given a good deal on my second new Mazda Miata that I've gotten from Wesley Chapel Mazda. They were able to find the exact model, style, color, etc. that I requested. The car was available the next day. Charlie showed me all the old and new features of this 2021 automobile. I thank him and the dealership for all they did for me.

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DealerRater Jan 21, 2021

Friendly staff. Clean and easy to work with. Test drove the car then did mostly everything by email. I would recommend them to my friends.

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DealerRater Jan 9, 2021

I went to see the new colors/ body of the CX5 as my lease was up within 2 months. I ended up taking home my new lease that day. Staff was friendly and the dealership was spotless and had a welcoming vibe.

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DealerRater Jan 1, 2021

Well we took the plunge and purchased our first Mazda yesterday. Our sales rep was Charlie Epting and he was wonderful and very helpful explaining all the cool features of our CX5. Thanks to Shawn Habib and his team for a great experience.

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DealerRater Dec 28, 2020

Excellent customer services, very friendly and knowledgeable, I really appreciate what you did for me to close this deal. I will recommend you to all my friends without any hesitation Thank you very much

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DealerRater Dec 22, 2020

Great experience with Mazda! Charlie was very informative and professional, he walked me through the whole process. I felt well taken care of from start to finish, i’m very happy with my purchase! Excellent service

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DealerRater Dec 19, 2020

Thanks to Larry for the perfect example of customer satisfaction and also patience, know how, courtesy extended to me and my family during the entire process from the time we stepped in the dealership. Appreciate It.

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DealerRater Dec 19, 2020

I went into the MWC dealership looking into buying a used car I was eyeing online but somebody beat me to it. Charlie saved the day by introducing me to the world of car leasing. He and his boss offered me a deal but I didn't want to decide right away so I told them that I needed to sleep on it. They asked me to take the new car home for the night which I think was nice. After a good amount of research and a little bit of wiggling with the initial deal, we decided to go ...

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DealerRater Dec 18, 2020

Charle did a great job. Very thorough and made it easy! Would recommend you go see him. Everyone was wonderful from beginning to end. Great experience!

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DealerRater Dec 15, 2020

We have purchased several vehicles from Wesley Chapel Mazda and our experience has always been pleasant. The staff is always friendly and value thier loyal customers.

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DealerRater Dec 13, 2020

Professional organization and sales team. Very helpful on our vehicle selection and helping us stay within the budget we had set for our new vehicle.

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DealerRater Dec 11, 2020

I was honored to purchase my gorgeous New 2021 Mazda 3 Hatchback from Charlie, a Veteran of our Armed Forces. He embodies all the qualities that made my experience great!

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DealerRater Nov 29, 2020

Very good team, very professional and very knowledgable, they take the time to explain everything in detail it was a painless and pleasent experience; from the sales team to services.

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DealerRater Nov 29, 2020

Charlie’s awesome! He showed me all the bells and whistles Mazda has to offer. Charlie made me feel comfortable and excited about my new car.

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DealerRater Nov 22, 2020

I was really happy that I found Charlie to guide me in getting a right car for me. Explained ver well about the model, trim, features and price everything calmly even though I bothered him three four times before making a decision and purchasing it. Still he was neither tired nor give up on me like others do instead supported me as it was in the beginning. Thank You Charlie!!!

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DealerRater Nov 12, 2020

I had an overall great experience purchasing this car with Charlie and Mazda of Wesley Chapel. He made sure to thoroughly explain all the features in the car and make sure everything was good to go. I would definitely recommend him and the dealership for anyone looking to buy a new or even used car!

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DealerRater Nov 2, 2020

Larry Stemle of Mazda Wesley Chapel was very helpful and pleasant through the whole experience. I am glad that he was the guy to take care of me, tried his best to get me what I wanted for the money I wanted to spend. I would definitely recommend Larry Stemle as well as Mazda of Wesley Chapel to everyone. Thank you Larry.

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DealerRater Nov 1, 2020

Wow! That’s the feeling we’ve had throughout our entire experience working with Charlie Epting. He stayed in constant contact with us regarding the vehicle we wanted. Once it became available, we heard from him immediately. Sitting down and negotiating the deal was made so much easier with Charlie in charge. He was definitely a calming influence in a normally stressful experience. We are thrilled with our vehicle, and owe Charlie a big thanks for all his help.

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DealerRater Oct 18, 2020

Very nice, showed all the features of the car! Took us on a nice test drive. Wearing a mask can make it a little hard to understand but doesn't mind repeating.

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DealerRater Oct 15, 2020

Very professional and thorough on the knowledge of the vehicle and introducing me to the service department and accessories depart.ent. I would highly recommend this dealership to others

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DealerRater Oct 15, 2020

I had fantastic experience at Mazda, Marc was very patient and professional. He made the purchase super easy. I will definitely come back. Thank you.

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DealerRater Oct 9, 2020

We have bought 6 cars from Wesley Chapel Mazda and highly recommend the dealership. It’s a no nonsense dealership and has no surprises or hidden fees. Everything is above board. We totally respect our salesperson- Josh and just met Charlie who is really knowledgeable about all the bells and whistles of the CX5 and took the time to explain every feature to us and had helpful suggestions as well. Also his personality is pretty awesome!!!

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DealerRater Oct 8, 2020

Charlie is a joy/pleasure to work with, an expert at what he does, and an expert in MANY other amazing, unexpected areas. He has helped me lease my 3rd AND 4th Mazda, and I’d go to him again for my 5th! Thank you, Charlie!

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DealerRater Oct 6, 2020

As a first time buyer I want to say Charlie made this experience less stressful. He answered all my questions & concerns. He was professional, willing to negotiate, got me a great rate, & I’m inlove with my first big girl purchase! I highly recommend this dealership & Charlie!

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DealerRater Sep 29, 2020

Exactly as discussed prior to going to dealership to finalize sale. Second purchase from here and would recommend them and Charlie. Very straightforward throughout process.

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DealerRater Sep 21, 2020

This was literally the BEST experience we have ever had at a car dealership. Both my husband and I were blown away with how seamlessly we were able to lease our new car. We wanted to do almost the entire transaction online due to our hectic work schedules and everything from the initial email contact, to the finance table was exceptional. We were super leery until we signed the very last paper, because we honestly could not believe how transparent everyone was...not "salesy" at all and very helpful. HUGE shout-out to Larry Stemle, who was our initial ...

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DealerRater Sep 14, 2020

I had a great experience with Wesley Chapel Mazda. Charlie was super friendly and very knowledgeable. He was extremely patient throughout the process. I would definitely recommend this place!

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DealerRater Aug 24, 2020

I was greeted immediately by Charlie. He was very helpful in assisting me with finding the new Mazda that is right for me. Being a single person, he even delivered my new car to my home! Way above the service that you could expect!

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DealerRater Aug 22, 2020

Charlie was a pleasure to work with. He listened to my budget and worked with me. He made me feel comfortable and it was overall a great experience. A+

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DealerRater Aug 22, 2020

Over all I had a great experience! Very friendly, personable staff. Everybody knows this process takes time however you’ll made us smile & laugh the entire time. Thanks again I’ll be sure to let my people know where to go! Loveeeee Amanda!!

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DealerRater Aug 2, 2020

Great people and great service. Love my new CX-5. It looks different and is different. Nice interior and good on gas. Larry and Robert were great helping me choose the right car. Amanda was very good at explaining everything and making recommendation about the car. Also got my windows tinted in 2hrs on the same day.✌️🙂👍

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DealerRater Aug 2, 2020

Charlie was amazing as well as everyone else who I spoke with while purchasing my used car. Charlie was super informative on all the aspects while showing me the car. I got a good deal, not great but I am satisfied. I would definitely go back to Mazda-Wesley Chapel to when I need a new car.

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DealerRater Aug 2, 2020

Very helpful team and great product. I definite recommed buying a car from Wesley Chapel Mazda. I am sure that I will enjoy my new CX-5 and will be bringing it back for maintenance.

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DealerRater Aug 1, 2020

This is our 5th Mazda, 4th with Charlie Epting. He is very knowledgeable, trustworthy and never stears me wrong. Thank you Mazda of Wesley Chapel!!

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DealerRater Jul 26, 2020

Great experience purchasing with Charlie- he was very knowledgeable about our purchase and thorough in explaining the various parts of it. Thank you for being patient with us.

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DealerRater Jul 21, 2020

Stopped by the dealership to look at a used car for my son (3rd and last!). I must tell you that in a past life I was a used car wholesaler. First thing I notice was that I was given ample space and time to browse. Not your average setting/attitude for a dealership! Mark introduced himself and gladly showed me what I was looking for. Pleasant, Professional and Helpful. Realize that I was looking at the least expensive car in the lot. I say this because as I notice other customers arriving (after the test drive, while inspecting the ...

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DealerRater Jul 15, 2020

Charlie was very attentive and helpful. He showed our daughter all ins and outs of her new car. We were also very pleased with the the financing department

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DealerRater Jul 13, 2020

Had a great experience working with Charlie on my brand new CX5! Charlie was super thorough going through all the features with me. Thank you!

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DealerRater Jul 10, 2020

As always customer service is phenomenal, exceeded my expectations. A loud shoutout to Charlie, Marc, Larry and of course the service Dep’t Marty and Holwing. I am a loyal customer 😊

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DealerRater Jul 9, 2020

Charlie is AWESOME!My Daddy an I purchased 2 cars on 7-4-2020.This makes 6 total Mazda’s from this location thru the years!Everyone in the family has a Mazda! We would never go to another dealership and Mazda at Wesley Chapel gained customers for life!They our professional,kind,caring, and friendly!Best customer service you could ask for!

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DealerRater Jul 5, 2020

Frankly, i had my eyes on two other comparable SUVs and went shopping around. By chance, we drove by MAZDA of Wesley Chapel and my nephew suggested we stop and seek a pallpark quote. A red CX5 was in the showroom, and as i went to it, CHARLIE approached me and i mentioned i didn't have much time (for personal reason) and he said - very understandingly and sincerily helpful - that if i just gave him 2 minutes, he could actually provide me with real numbers... then Joshua joined us and the rest is now history.!!! I now own ...

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DealerRater Jul 4, 2020

We are delighted with our whole experienced at Mazda Chevrolet Hyundai of Wesley Chapel!!! Charlie T. is very knowledgeable, with great customer service, he makes you feel very comfortable and would help you with every step of selecting the right purchase for you like a member of your family would. All member of the staff were very helpful, and polite. We recommend your services to everyone.❤️❤️❤️

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DealerRater Jul 4, 2020

Charlie was kind and knowledgeable. I appreciate the team getting the color combo I was looking for as this is my first brand new car I've ever had!

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DealerRater Jun 29, 2020

Larry took the time to show us all the upgrades and how to use them on my new car. He helped us pick the right car for all the features I wanted. This is the second car I have bought from this dealership and I will definitely continue buying vehicles from Mazda of Wesley Chapel.

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DealerRater Jun 25, 2020

Charlie was the best sales associate ever. He got me a great deal. He took his time to explain everything. Thanks Charlie & the Mazda team!

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DealerRater Jun 21, 2020

This was my first purchase of a car, and it went smoothly. The staff were friendly and helpful. I went in there knowing exactly what I wanted, and although they made a few attempts to up sell me, they didn’t go overboard.

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DealerRater Jun 21, 2020

Larry was very kind and courteous he made my visit very pleasant.. the finance lady also was very nice and was not pushy at all. sean did his best to make deal and work with me to make it happen.

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DealerRater Jun 20, 2020

They are honest and great to work with. They got me in a great car at a fair price I will definitely be back again!

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DealerRater Jun 13, 2020

Larry was fantastic, showed me what I was looking for and spent a lot of time explaining all the car features. Great service and attention.

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DealerRater Jun 13, 2020

It was a pleasure purchasing my Mazda cx5 from Mazda Chevrolet Hyundai of westley chapel, I toured the dealership and my and were impressed. Service department and parts very nice. Charlie Epting my salesman was very knowledgeable and explained in detail every aspect of my purchase. It was a very enjoyable experience.

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DealerRater Jun 12, 2020

I came from St.Petersburg to find a descent deal and Mazda of Wesley Chapel allowed me and my credit is not to good also considering the fact someone used personal info before but I have to say they have real good vehicles in.good condition..Mr.Charlie Epting is a straight up person and the best Car Salesman I came across in 5 yrs!In St.Pete I seen a lot of mileage on the cars and u only get something descent if your credit is good which caters to one crowd. Charlie you are in a million I was ...

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DealerRater Jun 8, 2020

Larry was a fantastic sales man and walked me through everything I needed to know and made sure everything was perfect. Really made me feel welcome.

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DealerRater Jun 5, 2020

It was a very pleasant experience. All of the People that assisted me were here courteous and experienced. I would recommend them if you are looking for a new vehicle.

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DealerRater Jun 1, 2020

Charlie was extremely helpful throughout my car-buying experience, and always kept me updated. He was super fun to work with! Everyone was very welcoming. Highly recommend.

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DealerRater May 28, 2020

This is the second car I have leased from Charlie and the fourth car that I have leased from Mazda Wesley Chapel!!! Thank you Charlie, Greg and the Wesley Chapel team for your customer service!

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DealerRater May 24, 2020

I just want to thank Charlie for his help in getting me in my 2017 Nissan Frontier! The process was quick and easy. He walked me through setting up my phone with my car and even took me to fill up my tank! I also want to thank Jason in the financing department for going out of his way to get the best deal for me! I’ll be recommending you guys to everyone!

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